Refund policy

Return & Refund Policy – ForgeLife Books

At ForgeLife Books, we want you to feel confident in every purchase. If you’re not completely satisfied, we’re here to help.

📦 Returns

We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

To be eligible for a return:

  • The item must be in the same condition that you received it

  • Unused and in its original packaging

  • Proof of purchase (receipt or order confirmation) is required

To start a return, please contact us at support@forgelife.shop.
If your return is accepted, we will provide instructions on how and where to send your package.

⚠️ Items sent back without first requesting a return will not be accepted.


💸 Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved:

  • Refunds will be issued to your original payment method

  • Please allow 5–10 business days for your bank or card provider to process the refund


🔁 Exchanges

We only replace items if they are defective, damaged, or incorrect.

If you received a damaged or wrong item, contact us at support@forgelife.shop with:

  • Your order number

  • Clear photos of the issue


🚫 Non-Returnable Items

Certain items cannot be returned, including:

  • Digital products or downloadable content

  • Gift cards

  • Items marked as final sale


📬 Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • Shipping costs are non-refundable


❗ Damages & Issues

Please inspect your order upon arrival and contact us immediately if:

  • The item is damaged

  • The wrong item was sent

We will resolve the issue as quickly as possible.


⏳ Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account again

  2. Contact your credit card provider

  3. Contact your bank (processing times may vary)

If you’ve done all of this and still have not received your refund, please contact us at support@forgelife.shop.


📩 Contact Us

For any questions regarding returns or refunds, reach out to us at:

support@forgelife.shop


Thank you for shopping with ForgeLife Books.